Terms of Service

Last updated: June 2026. Please read these terms carefully before placing an order.

About UENORTH

uenorth.com is operated by UE LIMITED (Hong Kong). By placing an order on this site, you agree to these Terms of Service.

Orders & Pricing

All prices are listed in US dollars (USD). We reserve the right to change product prices, descriptions, and availability at any time without prior notice. We reserve the right to cancel any order, including for reasons such as pricing errors, suspected fraud, or inability to fulfil the order — in which case you will receive a full refund.

Payment

Payments are processed securely through Stripe. All transactions are charged in USD; currency conversion fees, if any, are determined by your card issuer or bank and are outside of our control.

Shipping & Customs

Shipping terms, delivery estimates, and customs/import duty responsibilities are governed by our Shipping Policy, which forms part of these Terms of Service.

Cancellations, Returns & Refunds

Order cancellations, returns, and refunds are governed by our Returns Policy, which forms part of these Terms of Service.

Product Use & Liability

Our products are intended to be installed and used in accordance with the specifications and instructions provided. UENORTH is not liable for damage resulting from improper installation, misuse, unauthorized modification, or use with incompatible components. Nothing in these terms limits any liability that cannot be limited under applicable law.

Intellectual Property

All content on this site, including product designs, photography, text, and branding, is the property of UE LIMITED, and may not be reproduced or used without prior written permission.

Governing Law

These Terms of Service are governed by the laws of Hong Kong SAR, without regard to conflict-of-law principles. Any disputes arising from these terms or your use of this site shall be subject to the jurisdiction of the courts of Hong Kong SAR.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of this site after changes are posted constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at hello@uenorth.com or visit our Contact page for full company details.